{"id":37,"date":"2026-10-17T10:37:04","date_gmt":"2026-10-17T10:37:04","guid":{"rendered":"https:\/\/therisk.global\/cities-built-environment\/?page_id=37"},"modified":"2026-10-17T10:37:04","modified_gmt":"2026-10-17T10:37:04","slug":"contact","status":"publish","type":"page","link":"https:\/\/therisk.global\/cities-built-environment\/contact\/","title":{"rendered":"Contact the specialist team"},"content":{"rendered":"\n<!-- Nexus network page \u00b7 https:\/\/therisk.global\/cities-built-environment\/contact\/ \u00b7 source template \u00b7 generated by integrations\/wordpress\/network\/build.mjs, never edit this file --><script type=\"text\/x-nexus\" class=\"_iub_cs_skip\" id=\"nxe-mount\" 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:where([role=\"tablist\"],[role=\"toolbar\"],[hidden],button,.nx-theme-toggle,.nx-live-slot){display:none}#nxe-n1jd7mhk.nxe img{max-width:100%;height:auto}<\/style><svg class=\"nx-defs\" aria-hidden=\"true\" focusable=\"false\" width=\"0\" height=\"0\"><defs><linearGradient id=\"nx-gi\" x1=\"0\" y1=\"0\" x2=\"1\" y2=\"1\"><stop offset=\"0\" class=\"nx-gi-a\"\/><stop offset=\"0.55\" class=\"nx-gi-b\"\/><stop offset=\"1\" class=\"nx-gi-c\"\/><\/linearGradient><linearGradient id=\"nx-giu\" gradientUnits=\"userSpaceOnUse\" x1=\"0\" y1=\"0\" x2=\"800\" y2=\"0\"><stop offset=\"0\" class=\"nx-gi-a\"\/><stop offset=\"0.55\" class=\"nx-gi-b\"\/><stop offset=\"1\" class=\"nx-gi-c\"\/><\/linearGradient><linearGradient id=\"nx-gp\" x1=\"0\" y1=\"0\" x2=\"1\" y2=\"1\"><stop offset=\"0\" class=\"nx-gp-a\"\/><stop offset=\"1\" class=\"nx-gp-b\"\/><\/linearGradient><\/defs><\/svg><section class=\"nx-hero\" data-layout=\"desk\" aria-labelledby=\"nx-title-1\"><div class=\"nx-container\"><div class=\"nx-theme-toggle\" role=\"group\" aria-label=\"Appearance of this page\" hidden><button type=\"button\" data-mode=\"light\" aria-pressed=\"false\">Light<\/button><button type=\"button\" data-mode=\"dark\" aria-pressed=\"false\">Dark<\/button><button type=\"button\" data-mode=\"auto\" aria-pressed=\"true\">Auto<\/button><\/div><div class=\"nx-folio\" aria-label=\"Document reference\"><strong>G-P05 \u00b7 DESK \u00b7 contact<\/strong>GCRI dossier \u00b7 service level R0<\/div><div class=\"nx-hero-grid\"><div class=\"nx-hero-text\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">GCRI<\/span><span class=\"nx-eyebrow\" aria-hidden=\"true\">\u00b7<\/span><span class=\"nx-eyebrow\">Cities and Built Environment<\/span><span class=\"nx-eyebrow\" aria-hidden=\"true\">\u00b7<\/span><span class=\"nx-eyebrow\">In development<\/span><\/div><div class=\"nx-accent-row\"><span class=\"nx-accent-rule\" aria-hidden=\"true\"><\/span><span>Service desk<\/span><\/div><h1 id=\"nx-title-1\" class=\"nx-hero-title\">Contact the specialist team<\/h1><p class=\"nx-tagline\">How to reach the team responsible for Cities and Built Environment, what to send and what happens next. The acknowledgement gives a reference and names the next step; no message creates membership, a role or a commitment.<\/p><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"https:\/\/therisk.global\/cities-built-environment\/contact\/\">Make an enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a class=\"nx-btn\" data-variant=\"secondary\" href=\"https:\/\/therisk.global\/cities-built-environment\/\">Back to Cities and Built Environment<\/a><\/div><dl class=\"nx-facts\"><div><dt class=\"nx-eyebrow\">Publisher<\/dt><dd>The Global Centre for Risk and Innovation<\/dd><\/div><div><dt class=\"nx-eyebrow\">Field<\/dt><dd>Cities and built environment, Critical infrastructure, Society and human development<\/dd><\/div><\/dl><\/div><div class=\"nx-hero-panel\"><div class=\"nx-desk\"><div class=\"nx-desk-head\"><span class=\"nx-eyebrow\"><strong>Cities and Built Environment desk<\/strong><\/span><span class=\"nx-eyebrow\">Service level R0: information and enquiries<\/span><\/div><dl><div><dt>Platform enquiries<\/dt><dd><a class=\"nx-link\" href=\"mailto:contact@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20enquiry\">contact@therisk.global<\/a><\/dd><\/div><div><dt>Corrections and concerns<\/dt><dd><a class=\"nx-link\" href=\"mailto:integrity@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20correction\">integrity@therisk.global<\/a><\/dd><\/div><div><dt>Country and regional programmes<\/dt><dd><a class=\"nx-link\" href=\"mailto:contact@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20programme\">contact@therisk.global<\/a><\/dd><\/div><div><dt>Privacy and data rights<\/dt><dd><a class=\"nx-link\" href=\"mailto:privacy@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20privacy\">privacy@therisk.global<\/a><\/dd><\/div><div><dt>Media<\/dt><dd><a class=\"nx-link\" href=\"mailto:media@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20media\">media@therisk.global<\/a><\/dd><\/div><div><dt>Publisher<\/dt><dd><a class=\"nx-link\" href=\"https:\/\/therisk.global\/contact-us\/\">GCRI contact routes<\/a><\/dd><\/div><\/dl><\/div><\/div><\/div><\/div><\/section> <nav class=\"nx-index-strip\" data-nx-spy=\"true\" aria-label=\"On this page\"><div class=\"nx-container\"><a href=\"#nx-sec-routes\"><span>01<\/span>Choose the matter, and write to the\u2026<\/a><a href=\"#nx-sec-pg-useful-enquiry\"><span>02<\/span>What helps a urban enquiry get a\u2026<\/a><a href=\"#nx-s-4-sec\"><span>03<\/span>The enquiry as a run graph<\/a><a href=\"#nx-sec-response\"><span>04<\/span>What happens after you write<\/a><a href=\"#nx-sec-include\"><span>05<\/span>What to include, and what not to<\/a><a href=\"#nx-sec-pg-sources\"><span>06<\/span>Where this page's references lead<\/a><a href=\"#nx-s-8-sec\"><span>07<\/span>Questions and answers<\/a><\/div><\/nav> <section id=\"nx-sec-routes\" class=\"nx-section\" data-hue=\"infrastructure\" data-variant=\"stack\" aria-labelledby=\"nx-s-2\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">01<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Routes<\/span><\/div><h2 id=\"nx-s-2\" class=\"nx-section-title\">Choose the matter, and write to the right desk.<\/h2><p class=\"nx-lede\">Every route names its address, the first outcome and who handles it. Compose opens your email with a short brief, so the first message carries what the desk needs.<\/p><\/div><div class=\"nx-section-body\"><div class=\"nx-router\" data-nx-tabs=\"true\" data-active=\"field\"><div class=\"nx-tablist nx-router-list\" role=\"tablist\" aria-orientation=\"vertical\" aria-label=\"Choose your matter\"><button class=\"nx-router-tab\" type=\"button\" role=\"tab\" id=\"nx-g-p05-desk-tab-field\" aria-controls=\"nx-g-p05-desk-panel-field\" aria-selected=\"true\" data-key=\"field\"><span class=\"nx-router-n\">01<\/span><span class=\"nx-router-what\"><span class=\"nx-eyebrow\">Researchers and practitioners<\/span><span class=\"nx-router-title\">A question about the platform or its field<\/span><\/span><\/button><button class=\"nx-router-tab\" type=\"button\" role=\"tab\" id=\"nx-g-p05-desk-tab-programme\" aria-controls=\"nx-g-p05-desk-panel-programme\" aria-selected=\"false\" data-key=\"programme\"><span class=\"nx-router-n\">02<\/span><span class=\"nx-router-what\"><span class=\"nx-eyebrow\">Governments and agencies<\/span><span class=\"nx-router-title\">A country, basin or sector programme<\/span><\/span><\/button><button class=\"nx-router-tab\" type=\"button\" role=\"tab\" id=\"nx-g-p05-desk-tab-correction\" aria-controls=\"nx-g-p05-desk-panel-correction\" aria-selected=\"false\" data-key=\"correction\"><span class=\"nx-router-n\">03<\/span><span class=\"nx-router-what\"><span class=\"nx-eyebrow\">Anyone<\/span><span class=\"nx-router-title\">A correction or a concern<\/span><\/span><\/button><button class=\"nx-router-tab\" type=\"button\" role=\"tab\" id=\"nx-g-p05-desk-tab-media\" aria-controls=\"nx-g-p05-desk-panel-media\" aria-selected=\"false\" data-key=\"media\"><span class=\"nx-router-n\">04<\/span><span class=\"nx-router-what\"><span class=\"nx-eyebrow\">Media<\/span><span class=\"nx-router-title\">An interview, a quote or a figure<\/span><\/span><\/button><button class=\"nx-router-tab\" type=\"button\" role=\"tab\" id=\"nx-g-p05-desk-tab-privacy\" aria-controls=\"nx-g-p05-desk-panel-privacy\" aria-selected=\"false\" data-key=\"privacy\"><span class=\"nx-router-n\">05<\/span><span class=\"nx-router-what\"><span class=\"nx-eyebrow\">Data subjects<\/span><span class=\"nx-router-title\">Privacy and data rights<\/span><\/span><\/button><\/div><div class=\"nx-router-panels\"><div class=\"nx-panel nx-router-panel\" role=\"tabpanel\" id=\"nx-g-p05-desk-panel-field\" aria-labelledby=\"nx-g-p05-desk-tab-field\"><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect width=\"20\" height=\"16\" x=\"2\" y=\"4\" rx=\"2\"\/><path d=\"m22 7-8.97 5.7a1.94 1.94 0 0 1-2.06 0L2 7\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Route 01 \u00b7 Researchers and practitioners<\/span><\/div><h3 class=\"nx-h3 nx-mt-2\">A question about the platform or its field<\/h3><p class=\"nx-p nx-mt-2\">Write to <a class=\"nx-link\" href=\"mailto:contact@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20enquiry\">contact@therisk.global<\/a>. The acknowledgement gives a reference and names the next step.<\/p><dl class=\"nx-router-facts\"><div><dt>Write to<\/dt><dd><a class=\"nx-link\" href=\"mailto:contact@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20enquiry\">contact@therisk.global<\/a><\/dd><\/div><div><dt>First outcome<\/dt><dd>an answer or a referral<\/dd><\/div><div><dt>Handled<\/dt><dd>No fee at R0<\/dd><\/div><\/dl><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:contact@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20enquiry&#038;body=Who%20you%20are%20(name%2C%20institution%2C%20role)%3A%0A%0AWhat%20and%20where%20(the%20question%2C%20and%20the%20country%2C%20basin%2C%20sector%20or%20institution)%3A%0A%0AWhat%20you%20need%20(information%2C%20a%20conversation%2C%20a%20correction%2C%20a%20referral)%3A%0A\">Compose the enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/div><p class=\"nx-note\">The message opens in your email with a short brief to fill in. It receives a reference; it creates no membership, role or commitment.<\/p><\/div><div class=\"nx-panel nx-router-panel\" role=\"tabpanel\" id=\"nx-g-p05-desk-panel-programme\" aria-labelledby=\"nx-g-p05-desk-tab-programme\"><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"3\" x2=\"21\" y1=\"22\" y2=\"22\"\/><line x1=\"6\" x2=\"6\" y1=\"18\" y2=\"11\"\/><line x1=\"10\" x2=\"10\" y1=\"18\" y2=\"11\"\/><line x1=\"14\" x2=\"14\" y1=\"18\" y2=\"11\"\/><line x1=\"18\" x2=\"18\" y1=\"18\" y2=\"11\"\/><polygon points=\"12 2 20 7 4 7\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Route 02 \u00b7 Governments and agencies<\/span><\/div><h3 class=\"nx-h3 nx-mt-2\">A country, basin or sector programme<\/h3><p class=\"nx-p nx-mt-2\">Programme enquiries go through the Consortium Secretariat at <a class=\"nx-link\" href=\"mailto:contact@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20programme\">contact@therisk.global<\/a>.<\/p><dl class=\"nx-router-facts\"><div><dt>Write to<\/dt><dd><a class=\"nx-link\" href=\"mailto:contact@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20programme\">contact@therisk.global<\/a><\/dd><\/div><div><dt>First outcome<\/dt><dd>a scoping dialogue<\/dd><\/div><div><dt>Handled<\/dt><dd>The owner keeps its authority<\/dd><\/div><\/dl><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:contact@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20programme&#038;body=Who%20you%20are%20(name%2C%20institution%2C%20role)%3A%0A%0AWhat%20and%20where%20(the%20question%2C%20and%20the%20country%2C%20basin%2C%20sector%20or%20institution)%3A%0A%0AWhat%20you%20need%20(information%2C%20a%20conversation%2C%20a%20correction%2C%20a%20referral)%3A%0A\">Compose the enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/div><p class=\"nx-note\">The message opens in your email with a short brief to fill in. It receives a reference; it creates no membership, role or commitment.<\/p><\/div><div class=\"nx-panel nx-router-panel\" role=\"tabpanel\" id=\"nx-g-p05-desk-panel-correction\" aria-labelledby=\"nx-g-p05-desk-tab-correction\"><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M21 12a9 9 0 0 0-9-9 9.75 9.75 0 0 0-6.74 2.74L3 8\"\/><path d=\"M3 3v5h5\"\/><path d=\"M3 12a9 9 0 0 0 9 9 9.75 9.75 0 0 0 6.74-2.74L21 16\"\/><path d=\"M16 16h5v5\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Route 03 \u00b7 Anyone<\/span><\/div><h3 class=\"nx-h3 nx-mt-2\">A correction or a concern<\/h3><p class=\"nx-p nx-mt-2\">Write to <a class=\"nx-link\" href=\"mailto:integrity@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20correction\">integrity@therisk.global<\/a> or use <a class=\"nx-link\" href=\"https:\/\/therisk.global\/cities-built-environment\/trust\/corrections\/\">corrections and concerns<\/a>. A correction is a new version with its history, never a silent edit.<\/p><dl class=\"nx-router-facts\"><div><dt>Write to<\/dt><dd><a class=\"nx-link\" href=\"mailto:integrity@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20correction\">integrity@therisk.global<\/a><\/dd><\/div><div><dt>First outcome<\/dt><dd>an acknowledged report<\/dd><\/div><div><dt>Handled<\/dt><dd>Reviewed by someone not involved in the work<\/dd><\/div><\/dl><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:integrity@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20correction&#038;body=Who%20you%20are%20(name%2C%20institution%2C%20role)%3A%0A%0AWhat%20and%20where%20(the%20question%2C%20and%20the%20country%2C%20basin%2C%20sector%20or%20institution)%3A%0A%0AWhat%20you%20need%20(information%2C%20a%20conversation%2C%20a%20correction%2C%20a%20referral)%3A%0A\">Compose the enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/div><p class=\"nx-note\">The message opens in your email with a short brief to fill in. It receives a reference; it creates no membership, role or commitment.<\/p><\/div><div class=\"nx-panel nx-router-panel\" role=\"tabpanel\" id=\"nx-g-p05-desk-panel-media\" aria-labelledby=\"nx-g-p05-desk-tab-media\"><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 22h16a2 2 0 0 0 2-2V4a2 2 0 0 0-2-2H8a2 2 0 0 0-2 2v16a2 2 0 0 1-2 2Zm0 0a2 2 0 0 1-2-2v-9c0-1.1.9-2 2-2h2\"\/><path d=\"M18 14h-8\"\/><path d=\"M15 18h-5\"\/><path d=\"M10 6h8v4h-8V6Z\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Route 04 \u00b7 Media<\/span><\/div><h3 class=\"nx-h3 nx-mt-2\">An interview, a quote or a figure<\/h3><p class=\"nx-p nx-mt-2\">Write to <a class=\"nx-link\" href=\"mailto:media@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20media\">media@therisk.global<\/a>. Figures are quoted with their evidence label and their limits.<\/p><dl class=\"nx-router-facts\"><div><dt>Write to<\/dt><dd><a class=\"nx-link\" href=\"mailto:media@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20media\">media@therisk.global<\/a><\/dd><\/div><div><dt>First outcome<\/dt><dd>a named contact<\/dd><\/div><div><dt>Handled<\/dt><dd>Illustrations are not findings<\/dd><\/div><\/dl><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:media@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20media&#038;body=Who%20you%20are%20(name%2C%20institution%2C%20role)%3A%0A%0AWhat%20and%20where%20(the%20question%2C%20and%20the%20country%2C%20basin%2C%20sector%20or%20institution)%3A%0A%0AWhat%20you%20need%20(information%2C%20a%20conversation%2C%20a%20correction%2C%20a%20referral)%3A%0A\">Compose the enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/div><p class=\"nx-note\">The message opens in your email with a short brief to fill in. It receives a reference; it creates no membership, role or commitment.<\/p><\/div><div class=\"nx-panel nx-router-panel\" role=\"tabpanel\" id=\"nx-g-p05-desk-panel-privacy\" aria-labelledby=\"nx-g-p05-desk-tab-privacy\"><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect width=\"18\" height=\"11\" x=\"3\" y=\"11\" rx=\"2\" ry=\"2\"\/><path d=\"M7 11V7a5 5 0 0 1 10 0v4\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Route 05 \u00b7 Data subjects<\/span><\/div><h3 class=\"nx-h3 nx-mt-2\">Privacy and data rights<\/h3><p class=\"nx-p nx-mt-2\">Write to <a class=\"nx-link\" href=\"mailto:privacy@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20privacy\">privacy@therisk.global<\/a>. Personal data is used to answer you and run the community, and is not shared for marketing.<\/p><dl class=\"nx-router-facts\"><div><dt>Write to<\/dt><dd><a class=\"nx-link\" href=\"mailto:privacy@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20privacy\">privacy@therisk.global<\/a><\/dd><\/div><div><dt>First outcome<\/dt><dd>confirmation of the request<\/dd><\/div><div><dt>Handled<\/dt><dd>Export and erasure on request<\/dd><\/div><\/dl><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:privacy@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20privacy&#038;body=Who%20you%20are%20(name%2C%20institution%2C%20role)%3A%0A%0AWhat%20and%20where%20(the%20question%2C%20and%20the%20country%2C%20basin%2C%20sector%20or%20institution)%3A%0A%0AWhat%20you%20need%20(information%2C%20a%20conversation%2C%20a%20correction%2C%20a%20referral)%3A%0A\">Compose the enquiry <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/div><p class=\"nx-note\">The message opens in your email with a short brief to fill in. It receives a reference; it creates no membership, role or commitment.<\/p><\/div><\/div><\/div><\/div><\/div><\/section><div class=\"nx-live-slot\" data-nxf-slot=\"agent\" data-nxf-kind=\"agent\" data-nxf-resource=\"nexus:\/\/gcri\/G-P05\/contact\/#agent\" data-nxf-title=\"Ask about this platform\" data-nxf-height=\"620\" hidden><\/div><section id=\"nx-sec-pg-useful-enquiry\" class=\"nx-section\" data-hue=\"social\" data-tone=\"alt\" data-variant=\"split\" aria-labelledby=\"nx-s-3\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">02<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">A useful enquiry<\/span><\/div><h2 id=\"nx-s-3\" class=\"nx-section-title\">What helps a urban enquiry get a useful answer.<\/h2><\/div><div class=\"nx-section-body\"><ul class=\"nx-list\"><li>The city or metropolitan area.<\/li><li>The decision: planning, codes, housing or services.<\/li><li>Data you hold and its terms.<\/li><li>Community involvement and consent arrangements.<\/li><\/ul><\/div><\/div><\/section><div class=\"nx-live-slot\" data-nxf-slot=\"workflow\" data-nxf-kind=\"workflow\" data-nxf-resource=\"nexus:\/\/gcri\/G-P05\/contact\/#workflow\" data-nxf-title=\"Your enquiry\" data-nxf-height=\"520\" hidden><\/div><section id=\"nx-s-4-sec\" class=\"nx-section\" data-hue=\"infrastructure\" aria-labelledby=\"nx-s-4\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">03<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Canvas<\/span><\/div><h2 id=\"nx-s-4\" class=\"nx-section-title\">The enquiry as a run graph.<\/h2><\/div><div class=\"nx-section-body\"><div class=\"nx-canvas-wrap\"><div class=\"nx-plate\" data-wide=\"true\"><div class=\"nx-plate-label\"><span class=\"nx-eyebrow\"><strong>Canvas<\/strong> \u00b7 the enquiry as a run graph<\/span><span class=\"nx-eyebrow\">Design, not a record<\/span><\/div><div class=\"nx-figure-frame\" data-scene=\"true\"><svg class=\"nx-figure nx-ui nx-dag\" viewBox=\"0 0 1200 564\" data-nx-dag=\"true\" data-w=\"1200\" data-h=\"564\" role=\"img\" aria-labelledby=\"nx-dag-g-p05-enquiry-t nx-dag-g-p05-enquiry-d\" data-nx-z=\"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\"><title id=\"nx-dag-g-p05-enquiry-t\">What happens after you write to Cities and Built Environment<\/title><desc id=\"nx-dag-g-p05-enquiry-d\">An enquiry is acknowledged with a reference, routed to the responsible team, answered or referred, and closed on record. No step creates membership, a role, a contract or a commitment. Design of the service path, not a record.<\/desc><\/svg><\/div><\/div><p class=\"nx-caption\"><strong>Fig.<\/strong><span>What happens to an enquiry, from first message to close. Design, not a record; no step creates membership.<\/span><\/p><\/div><\/div><\/div><\/section><section id=\"nx-sec-response\" class=\"nx-section\" data-hue=\"social\" data-tone=\"alt\" data-variant=\"stack\" aria-labelledby=\"nx-s-5\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">04<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Response<\/span><\/div><h2 id=\"nx-s-5\" class=\"nx-section-title\">What happens after you write.<\/h2><p class=\"nx-lede\">Four stages, each held by a named team and each leaving a record. The service level is R0: information and enquiries.<\/p><\/div><div class=\"nx-section-body\"><ol class=\"nx-steps\"><li><span class=\"nx-steps-n\">01<\/span><div class=\"nx-steps-body\"><h3 class=\"nx-h4\">Received<\/h3><p class=\"nx-p\">An acknowledgement with a reference.<\/p><\/div><dl class=\"nx-steps-meta\"><div><dt>Held by<\/dt><dd>The receiving desk<\/dd><\/div><div><dt>Record<\/dt><dd>Reference and date<\/dd><\/div><\/dl><\/li><li><span class=\"nx-steps-n\">02<\/span><div class=\"nx-steps-body\"><h3 class=\"nx-h4\">Routed<\/h3><p class=\"nx-p\">The name of the team that holds your enquiry and the next step.<\/p><\/div><dl class=\"nx-steps-meta\"><div><dt>Held by<\/dt><dd>The responsible team<\/dd><\/div><div><dt>Record<\/dt><dd>Route and owner<\/dd><\/div><\/dl><\/li><li><span class=\"nx-steps-n\">03<\/span><div class=\"nx-steps-body\"><h3 class=\"nx-h4\">Answered or referred<\/h3><p class=\"nx-p\">An answer, a conversation, or a referral to the institution that can act.<\/p><\/div><dl class=\"nx-steps-meta\"><div><dt>Held by<\/dt><dd>The responsible team<\/dd><\/div><div><dt>Record<\/dt><dd>Outcome, with its limits<\/dd><\/div><\/dl><\/li><li><span class=\"nx-steps-n\">04<\/span><div class=\"nx-steps-body\"><h3 class=\"nx-h4\">Closed on record<\/h3><p class=\"nx-p\">A closing note. A correction becomes a new version with its history.<\/p><\/div><dl class=\"nx-steps-meta\"><div><dt>Held by<\/dt><dd>The receiving desk<\/dd><\/div><div><dt>Record<\/dt><dd>Closure, never a silent edit<\/dd><\/div><\/dl><\/li><\/ol><\/div><\/div><\/section><section id=\"nx-sec-include\" class=\"nx-section\" data-hue=\"infrastructure\" data-variant=\"stack\" aria-labelledby=\"nx-s-6\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">05<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Enquiry<\/span><\/div><h2 id=\"nx-s-6\" class=\"nx-section-title\">What to include, and what not to.<\/h2><\/div><div class=\"nx-section-body\"><div class=\"nx-cells\" data-cols=\"4\"><div><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M17 18a2 2 0 0 0-2-2H9a2 2 0 0 0-2 2\"\/><rect width=\"18\" height=\"18\" x=\"3\" y=\"4\" rx=\"2\"\/><circle cx=\"12\" cy=\"10\" r=\"2\"\/><line x1=\"8\" x2=\"8\" y1=\"2\" y2=\"4\"\/><line x1=\"16\" x2=\"16\" y1=\"2\" y2=\"4\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Who<\/span><\/div><h3 class=\"nx-h4 nx-mt-2\">Who you are<\/h3><p class=\"nx-p nx-mt-1\">Your name, institution and role, and the capacity in which you write.<\/p><\/div><div><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 10c0 6-8 12-8 12s-8-6-8-12a8 8 0 0 1 16 0Z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Where<\/span><\/div><h3 class=\"nx-h4 nx-mt-2\">What and where<\/h3><p class=\"nx-p nx-mt-1\">The question, and the country, basin, sector or institution it concerns.<\/p><\/div><div><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><circle cx=\"12\" cy=\"12\" r=\"6\"\/><circle cx=\"12\" cy=\"12\" r=\"2\"\/><\/svg><\/span><span class=\"nx-eyebrow\">What<\/span><\/div><h3 class=\"nx-h4 nx-mt-2\">What you need<\/h3><p class=\"nx-p nx-mt-1\">Information, a conversation, a correction, a referral or a programme discussion.<\/p><\/div><div><div class=\"nx-glyph-row\"><span class=\"nx-glyph\" data-tone=\"accent\"><svg class=\"nx-i\" viewBox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect width=\"18\" height=\"11\" x=\"3\" y=\"11\" rx=\"2\" ry=\"2\"\/><path d=\"M7 11V7a5 5 0 0 1 10 0v4\"\/><\/svg><\/span><span class=\"nx-eyebrow\">Not<\/span><\/div><h3 class=\"nx-h4 nx-mt-2\">What to leave out<\/h3><p class=\"nx-p nx-mt-1\">Confidential or sensitive personal information, unpublished data, anything under embargo. Ask for a secure route first.<\/p><\/div><\/div><p class=\"nx-note nx-mt-3\">An enquiry receives a reference and a named next step. It does not create membership, a role, an assignment, a contract or a commitment of any kind.<\/p><\/div><\/div><\/section><section id=\"nx-sec-pg-sources\" class=\"nx-section\" data-hue=\"social\" data-tone=\"alt\" data-variant=\"stack\" aria-labelledby=\"nx-s-7\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">06<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Sources<\/span><\/div><h2 id=\"nx-s-7\" class=\"nx-section-title\">Where this page's references lead.<\/h2><p class=\"nx-lede\">The bodies and documents this page is read against. Status and editions change; each link goes to the issuing body.<\/p><\/div><div class=\"nx-section-body\"><ul class=\"nx-list\" data-nav=\"true\"><li><a class=\"nx-link\" href=\"https:\/\/mcr2030.undrr.org\/\" target=\"_blank\" rel=\"noopener\"><span>Making Cities Resilient 2030 and the Disaster Resilience Scorecard for Cities (UNDRR)<\/span><svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/li><li><a class=\"nx-link\" href=\"https:\/\/www.iso.org\/standard\/70428.html\" target=\"_blank\" rel=\"noopener\"><span>ISO 37123:2019 Indicators for resilient cities (ISO)<\/span><svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/li><li><a class=\"nx-link\" href=\"https:\/\/unhabitat.org\/about-us\/new-urban-agenda\" target=\"_blank\" rel=\"noopener\"><span>UN-Habitat urban data and the New Urban Agenda<\/span><svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/li><li><a class=\"nx-link\" href=\"https:\/\/human-settlement.emergency.copernicus.eu\/\" target=\"_blank\" rel=\"noopener\"><span>Global Human Settlement Layer (European Commission JRC)<\/span><svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/li><\/ul><\/div><\/div><\/section><section id=\"nx-s-8-sec\" class=\"nx-section\" data-hue=\"infrastructure\" aria-labelledby=\"nx-s-8\"><div class=\"nx-container\"><div class=\"nx-section-head\"><div class=\"nx-eyebrow-row\"><span class=\"nx-eyebrow\">07<\/span><span class=\"nx-rule\" aria-hidden=\"true\"><\/span><span class=\"nx-eyebrow\">Questions<\/span><\/div><h2 id=\"nx-s-8\" class=\"nx-section-title\">Questions and answers.<\/h2><\/div><div class=\"nx-section-body\"><div class=\"nx-faq\"><details><summary>Is there an office for this platform?<\/summary><div class=\"nx-answer\">No separate office. The platform is published by The Global Centre for Risk and Innovation (GCRI); see <a class=\"nx-link\" href=\"https:\/\/therisk.global\/contact-us\/\">GCRI contact routes<\/a>.<\/div><\/details><details><summary>How long does an answer take?<\/summary><div class=\"nx-answer\">The acknowledgement names the next step and who holds it. The service level is R0: information and enquiries; no response time is promised beyond that.<\/div><\/details><details><summary>Can I send data or documents?<\/summary><div class=\"nx-answer\">Not in a first message. Ask for a secure route; data is only received under stated terms and never republished.<\/div><\/details><details><summary>Who reads my message?<\/summary><div class=\"nx-answer\">The GCRI secretariat routes it to the responsible team. Personal data is used to answer you and is not shared for marketing; see <a class=\"nx-link\" href=\"https:\/\/therisk.global\/cities-built-environment\/trust\/\">trust, rights and status<\/a>.<\/div><\/details><\/div><\/div><\/div><\/section><section class=\"nx-section\" data-tone=\"alt\" aria-labelledby=\"nx-rel-9\"><div class=\"nx-container\"><span class=\"nx-eyebrow\">Related<\/span><h2 id=\"nx-rel-9\" class=\"nx-h3 nx-mt-2\">Around Cities and Built Environment.<\/h2><nav class=\"nx-related nx-mt-3\" aria-label=\"Related\"><a href=\"https:\/\/therisk.global\/cities-built-environment\/about\/\">Mandate and publisher <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/therisk.global\/cities-built-environment\/field\/\">Field overview <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/therisk.global\/cities-built-environment\/research\/\">Research and evidence <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/therisk.global\/cities-built-environment\/innovation\/\">Innovation and practical technology <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/therisk.global\/cities-built-environment\/programmes\/\">Programmes and projects <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/therisk.global\/cities-built-environment\/tools\/\">Data and technical methods <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/therisk.global\/cities-built-environment\/\">Cities and Built Environment home <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/therisk.global\/cities-built-environment\/counterparts\/\">Counterparts across the Consortium <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/therisk.global\/\">The Global Centre for Risk and Innovation home <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a href=\"https:\/\/therisk.global\/trust\/\">GCRI governance and trust <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><\/nav><\/div><\/section><section class=\"nx-closing\" aria-labelledby=\"nx-close-10\"><div class=\"nx-container\"><span class=\"nx-eyebrow\">Cities and Built Environment<\/span><h2 id=\"nx-close-10\" class=\"nx-section-title\">Bring your expertise to this field.<\/h2><p class=\"nx-lede\">The current service level is R0: information and enquiries. An enquiry receives a reference and names the next step; applications, payments, compute allocations and registrations open only when their team, terms and review capacity exist.<\/p><div class=\"nx-actions\"><a class=\"nx-btn\" data-variant=\"primary\" href=\"mailto:contact@therisk.global?subject=Cities%20and%20Built%20Environment%3A%20Contact%20the%20specialist%20team\">Write to the team <svg class=\"nx-arrow\" viewBox=\"0 0 16 16\" aria-hidden=\"true\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 8h10M9 4l4 4-4 4\"\/><\/svg><\/a><a class=\"nx-btn\" data-variant=\"secondary\" href=\"https:\/\/therisk.global\/cities-built-environment\/contact\/\">See all contact routes<\/a><\/div><\/div><\/section><\/div><\/div><script class=\"_iub_cs_skip\">window.__nxMount ? window.__nxMount(document.currentScript) : null;<\/script>\n\n\n<script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"FAQPage\",\"@id\":\"https:\/\/therisk.global\/cities-built-environment\/contact\/#faq\",\"isPartOf\":{\"@id\":\"https:\/\/therisk.global\/cities-built-environment\/contact\/#webpage\"},\"inLanguage\":\"en\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Is there an office for this platform?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"No separate office. 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Personal data is used to answer you and is not shared for marketing; see trust, rights and status .\"}}]}]}<\/script>\n\n<!-- nx-rev:1ae409e6606b5865 -->","protected":false},"excerpt":{"rendered":"<p>LightDarkAuto G-P05 \u00b7 DESK \u00b7 contactGCRI dossier \u00b7 service level R0 GCRI\u00b7Cities and Built Environment\u00b7In development Service desk Contact the specialist team How to reach the team responsible for Cities &hellip; <a href=\"https:\/\/therisk.global\/cities-built-environment\/contact\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Contact the specialist team&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":420,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_buddyx_sub_header_visibility":"","_buddyx_sub_header_title_visibility":"","_hide_show_side_panel":"","_buddyxpro_page_sidebar":"","_buddyxpro_page_disable_header":"","_buddyxpro_page_disable_footer":"","_buddyxpro_page_content_width":"","_buddyxpro_page_header_style":"","_buddyxpro_page_color_mode":"","_buddyxpro_page_loader":"","footnotes":""},"class_list":["post-37","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/therisk.global\/cities-built-environment\/wp-json\/wp\/v2\/pages\/37","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/therisk.global\/cities-built-environment\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/therisk.global\/cities-built-environment\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/therisk.global\/cities-built-environment\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/therisk.global\/cities-built-environment\/wp-json\/wp\/v2\/comments?post=37"}],"version-history":[{"count":1,"href":"https:\/\/therisk.global\/cities-built-environment\/wp-json\/wp\/v2\/pages\/37\/revisions"}],"predecessor-version":[{"id":87,"href":"https:\/\/therisk.global\/cities-built-environment\/wp-json\/wp\/v2\/pages\/37\/revisions\/87"}],"wp:attachment":[{"href":"https:\/\/therisk.global\/cities-built-environment\/wp-json\/wp\/v2\/media?parent=37"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}