G-P09 · TOPIC · information-operationsGCRI dossier · service level R0
GCRICybersecurity and Digital ResilienceIn development
Topic dossier · Cybersecurity and Digital Resilience

Information operations

Information operations are coordinated efforts to manipulate what people see, believe and do, through fake accounts, deceptive networks, hacked and leaked material, synthetic media and amplification. They target elections, public health, conflicts and trust in institutions. This page sets out how such operations work, how they are detected and documented, and what evidence serves the electoral bodies, platforms, researchers and agencies that respond.

01In brief

The short answer.

Information operations are coordinated efforts to manipulate what people see, believe and do, using fake accounts, deceptive networks, hacked material, synthetic media and amplification. They target elections, health and trust in institutions, and their reach is easier to measure than their effect on beliefs and votes.

02Geography

Connected activity in Europe.

For information operations, in GCRI's spatial-intelligence reading, the map opens on true-colour imagery, night lights and population density with true colour from NASA GIBS, framed on Europe; every other NASA layer, live feed and forecast waits in the layer list.

The interactive map needs JavaScript; the layer list and sources are below.

Layers 3

Connected activity, for this page

Latest available

NASA GIBS / EOSDIS · ASTER GDEM (METI, NASA) · Blue Marble (NASA) · © OpenStreetMap contributors (ODbL) · Natural Earth

Loading the latest NASA imagery.

Drag to move. Ctrl or ⌘ and scroll, pinch or the buttons to zoom; hover for the values under the pointer; reset returns to the region.

For information operations, in GCRI's spatial-intelligence reading, the map opens on true-colour imagery, night lights and population density with true colour from NASA GIBS, framed on Europe; every other NASA layer, live feed and forecast waits in the layer list.Satellite and model products as NASA publishes them, each with its own date; indicators, not assessments of any place; claim ceiling INTEGRATED.

Data: NASA GIBS · ASTER GDEM · Blue Marble · © OpenStreetMap contributors · Natural Earth · Copernicus Sentinel-2 L2A · NASA HLS S30Sources and licences

  • We acknowledge the use of imagery provided by services from NASA's Global Imagery Browse Services (GIBS), part of NASA's Earth Science Data and Information System (ESDIS). Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). NASA open data
  • We acknowledge the use of imagery provided by services from NASA's Global Imagery Browse Services (GIBS), part of NASA's Earth Science Data and Information System (ESDIS). Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). NASA open data
  • VIIRS near-real-time products (flood, land surface temperature, snow cover, corrected reflectance), NASA LANCE; imagery via NASA GIBS. Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). NASA open data
  • VIIRS Black Marble night-time lights, NASA Goddard Space Flight Center; distributed by the NASA Level-1 and Atmosphere Archive and Distribution System (LAADS DAAC); imagery via NASA GIBS. Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). NASA open data
  • Center for International Earth Science Information Network (CIESIN), Columbia University. 2018. Gridded Population of the World, Version 4 (GPWv4): Population Density, Revision 11. NASA Socioeconomic Data and Applications Center (SEDAC). Licensed under CC BY 4.0. Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). CC BY 4.0
  • MODIS land products (vegetation indices, gross primary production, land cover), NASA LP DAAC and LANCE; imagery via NASA GIBS. Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). NASA open data
  • ASTER GDEM is a product of METI and NASA (ASTER Global Digital Elevation Model V003, NASA LP DAAC); imagery via NASA GIBS. Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). NASA open data
  • Made with Natural Earth. Free vector and raster map data @ naturalearthdata.com. Public domain
  • © OpenStreetMap contributors (ODbL), via NASA GIBS (coastlines, boundaries, roads and place names). Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). ODbL
  • Blue Marble, NASA Earth Observatory; imagery via NASA GIBS. Colours redrawn from the published colour map; values averaged into H3 cells where shown (modified). NASA open data
  • Context on the globe and flat map: coastlines, boundaries, roads and place names from NASA GIBS reference layers (OpenStreetMap data, ODbL, © OpenStreetMap contributors); Blue Marble imagery as an optional base; 3D terrain and the elevation read-out from the ASTER GDEM elevation colour index (5 m to 200 m classes, exaggerated for legibility). Boundaries are drawn as published and imply no position on any territory.
  • Globe: MapLibre GL JS 6.9.1, BSD-3-Clause, © MapLibre contributors.
  • Observed (EO): Copernicus Sentinel-2 L2A (contains modified Copernicus Sentinel data 2026), Microsoft Planetary Computer
  • Observed (EO): NASA HLS S30 (contains modified Copernicus Sentinel data 2026). We acknowledge the use of imagery provided by services from NASA's Global Imagery Browse Services (GIBS), part of NASA's Earth Science Data and Information System (ESDIS).
  • Optional layers (35 sources in the layer list: live, forecast, observed and context) print their provider credit on the map and here when switched on; forecasts are model output and derived indices are estimates.

Layers and dates

  • True colour: VIIRS NOAA-20 corrected reflectance, NASA LANCE · 13 Oct 2026
  • Night-time lights, daily: VIIRS Black Marble (VNP46A2), NASA LAADS DAAC · 12 Oct 2026
  • Population density, 2020: Population: CIESIN, Columbia University, Gridded Population of the World v4.11 (2018), NASA SEDAC, CC BY 4.0 · static
  • Land cover type (IGBP), yearly: MODIS Terra and Aqua land cover (MCD12Q1), NASA LP DAAC · 2024
  • Flood water, 3-day composite: VIIRS Global Flood Product, NASA LANCE · 14 Oct 2026
  • Enhanced vegetation index, rolling 8 days: MODIS Terra EVI, NASA LANCE · 13 Oct 2026

03Console

Incident response timeline, in outline.

The working screen behind this subject: its structure, terms and states. Names are placeholders and values illustrative.

Incident response timeline

Information operations · Critical service A · Incident IR-3812

Containment in progressGCRI · Cybersecurity and Digital Resilience

CSF 2.0 functions

  1. GovernGV
  2. IdentifyID
  3. ProtectPR
  4. DetectDE
  5. RespondRS
  6. RecoverRC

Timeline

  1. T+00:00DE.AEAnomalous logins flagged on identity platform
  2. T+00:21RS.MAIncident declared, commander assigned
  3. T+01:31RS.ANScope: 6 hosts, one service account
  4. T+02:24RS.MIAccount disabled, hosts isolated
  5. T+04:00RS.CORegulator notification window opens

Affected assets

IDP-01IdentityCompromisedIdentity platform
APP-07Payments APIIsolatedService owner
DB-02Customer dataForensicsData owner
BK-01BackupsCleanOperations

Response actions

  1. RS.MIRotate keys for affected service accountsIdentity team29 min
  2. RC.RPRestore APP-07 from clean backupAfter containment3 h
  3. RS.CODraft customer noticeLegal review10 h
Incident response timeline: the screen's structure, terms and states for Information operations.Placeholder names and illustrative values; a design, not a record or a live system.
04The question

Information operations: how the risk develops.

Information integrity and digital disruption. The dossier below sets out how the risk develops, what is measured, where the data come from, how it is modelled and who decides.

Mechanism

Coordination creates false scale

Networks of accounts, pages and sites post and share in coordination to make fringe narratives look popular and to game recommendation systems.

Mechanism

Hack and leak

Stolen documents, sometimes altered, are released at moments chosen for effect. The cyber intrusion and the information operation are parts of one campaign.

Mechanism

Synthetic content lowers costs

Generative AI produces text, images, audio and video quickly and cheaply. Its measured effect on persuasion and reach is still being studied.

Mechanism

Effects depend on audiences

Operations exploit existing divisions and distrust. Many reach few people, while some succeed by being picked up by authentic users and media.

05Key terms

Terms used on this page.

Each term as this page uses it. Where a standard-setting body defines the term, the wording follows that body.

TermDefinition
DisinformationFalse or misleading information that is created or spread deliberately to deceive people.
Hack and leakAn operation combining a cyber intrusion with selective release of stolen material.
Synthetic mediaImages, audio, video or text generated or altered by AI to appear authentic.
06Indicators

What is measured, and how well.

Each indicator carries its unit, its cadence, the kind of source behind it and the evidence label a value would carry. No values are shown: a programme supplies them under its own authority.

IndicatorUnitCadenceSource typeLabel
Coordinated inauthentic networks removedcount of networksquarterlyPlatform threat reportsREPORTED
Documented foreign information manipulation incidentscountannualGovernment and EU reportsREPORTED
Reach of identified operationsestimated audienceper caseResearcher and platform analysisESTIMATED
Synthetic media incidents in electionscountper electionElection observation reportsREPORTED
Researcher data access under platform rulescount of approved requestsannualPlatform transparency reportsDECLARED
Content moderation actionscount by policyper reporting periodPlatform transparency reportsDECLARED
07Canvas

From sources to decisions.

The topic as a computational graph: named sources feed the methods, an evidence review gates the outputs, and the decisions stay with the authorities that hold them.

Pipeline canvas · Information operations as a run graphDesign, not a record
Information operations: responding to harmful informationPublic narratives are monitored; items are detected and their provenance verified; harm is assessed against a threshold; the response (correct, prebunk, label, escalate) is chosen and reported transparently. Design of the process, not a record of a run.

Fig. 02Nodes carry their type, two metric rows and a state; connectors show what feeds what; dashed frames name the owners; the timeline is the cadence. Design of the pipeline, not a record of a run.

08Sources

Where the evidence comes from.

Named public datasets and institutional records, each with its licence class. Sources by agreement are used only under their terms and never republished.

SourceWhat it givesLicence class
EEAS reports on foreign information manipulation and interferenceDocumented FIMI incidents and analytical frameworkPublic, EU terms
Platform adversarial threat reportsNetworks removed with tactics describedPublic documents, terms per platform
DSA Transparency DatabaseStatements of reasons for content moderation decisions in the EUOpen, EU terms
Atlantic Council DFRLab and academic case studiesInvestigations of operations with methodsPublic, terms per publisher
Election observation mission reportsAssessments of information environments around electionsPublic, terms per mission
09Decisions

Who decides, and what the evidence serves.

Cybersecurity and Digital Resilience prepares evidence. The decisions below are taken by the authorities named, under their own rules, and never by the platform.

Who decidesThe questionEvidence this page serves
Electoral management bodiesHow to prepare for and respond to manipulation around electionsCase libraries; election observation evidence
Platforms and regulatorsWhich behaviours to act against and how to reportDetection methods; transparency data
Governments and agenciesWhen to attribute and respond publiclyDocumented incidents with confidence stated

Outputs this topic produces

  • Detection methods for coordinated behaviour
  • Case libraries of documented operations with methods described
  • Evidence notes for electoral and media authorities
  • Reach and impact assessment frameworks
10Core questions

What experts ask.

Trust in information is part of societal resilience. During an emergency, people need accurate warnings and instructions; during elections, voters need reliable information about candidates and procedures. Operations that flood channels with falsehoods, impersonate authorities or leak manipulated documents can weaken that trust, and the damage can outlast any single campaign. Responses must be careful, because measures against manipulation can also restrict legitimate speech.

  • How do coordinated influence operations work, which techniques do they use and how can they be distinguished from authentic public debate?
  • How do hack-and-leak operations, impersonation and disruption of communication channels combine with false content?
  • What makes communities and institutions more or less resilient to manipulation, especially during crises?
  • Which responses, from platform policies to public communication, reduce harm without suppressing legitimate expression?
11Mechanisms

Drivers and processes.

Information operations exploit technical systems and human behaviour together.

Techniques

Manipulation methods

Inauthentic accounts, coordinated amplification, fabricated or altered media, impersonation of trusted sources and selective leaking of stolen material.

Disruption

Attacks on channels

Defacement, denial of service and account takeover of official channels can block accurate information when it is most needed.

Society

Trust and vulnerability

Polarization, low trust in institutions and information gaps make manipulation more effective; clear, consistent public communication makes it less so.

Research has found that coordinated behaviour is a more reliable signal of an operation than any single false claim. Many campaigns mix true, misleading and false material, and rely on amplification by networks of accounts to create an impression of popularity. This is why the field emphasizes detection of coordination and protection of official channels, alongside timely and trusted public communication.

12Methods and data

How the evidence is built, and its limits.

  1. 01

    Network analysis

    Detection of coordinated behaviour, using network science and contagion. Coordination is evidence of an operation; content alone often is not.

  2. 02

    Content provenance

    Methods for tracing the origin of media and detecting manipulation. Detection of synthetic media is an arms race with no permanent solution.

  3. 03

    Platform transparency data

    Takedown reports and researcher access programmes provide evidence, but access is uneven and can change.

  4. 04

    Social research

    Surveys and experiments on belief and behaviour show what influences people, with results that vary across cultures and contexts.

13Methods

How it is studied, and what the methods cannot say.

  1. Network science and contagionAttack path analysis · Digital dependency concentration · Coordination detectionApplied here
  2. Cybersecurity and cryptographyControl baselines and gap analysis · Exploited vulnerability prioritisationApplied here
  3. Communications and network technologyNetwork segmentation design · Protocol security review · Post-quantum protocol readinessApplied here
14Questions

Questions and answers.

What is coordinated inauthentic behaviour?
Networks of accounts working together to mislead people about who they are and what they are doing, a term used by platforms to describe operations they remove.
What is FIMI?
Foreign information manipulation and interference: a pattern of manipulative behaviour, mostly not illegal, conducted by foreign state or non-state actors, as defined by the EU's External Action Service.
Does disinformation change elections?
Evidence on its effect on votes is mixed and hard to measure. Its effects on trust, polarisation and the information environment are more often documented.
Does the platform fact-check content?
No. It studies the techniques and systems of manipulation and the conditions for resilience. It does not adjudicate the truth of political claims.
How is freedom of expression protected in this work?
Research focuses on coordinated, deceptive behaviour and attacks on channels rather than on the views expressed, and recommendations are tested against their effect on legitimate speech.
Is generative AI changing information operations?
It lowers the cost of producing convincing text, images and audio at scale. Evidence on how much it changes the effectiveness of operations is still developing.
Why is this a cyber topic?
Because operations often depend on cyber techniques, such as hacking, account takeover and disruption of channels, and on the technical design of digital platforms.
Cybersecurity and Digital Resilience

Bring your expertise to this field.

The current service level is R0: information and enquiries. An enquiry receives a reference and names the next step; applications, payments, compute allocations and registrations open only when their team, terms and review capacity exist.