Preparedness is what households, neighbourhoods and institutions know and have arranged before a hazard arrives: how warnings reach them, where to go, who needs help, what to keep. Information alone does not create it; it develops through trust, rehearsal and local organisation, and it decays between events. This page sets out how preparedness information travels, where it fails, which safeguards protect people who are hard to reach, and what evidence civil protection and community organisations can use.
GCRI · Established · service level R0
Community preparedness is what households, neighbourhoods and institutions know and have arranged before a hazard arrives: how warnings reach them, where to go, who needs help and what to keep. Information alone does not create it; it grows through trust, rehearsal and local organisation, and it decays between events.
Where response must travel furthest from a large city, with the roads, airports and ports that carry relief, shown for Italy as an example geography for this subject.
The working screen behind this subject: its structure, terms and states. Names are placeholders and values illustrative.
Community preparedness · Wave 2 · Campaign area North
| Prepare a water reserve | A | 49 | Revise |
| Know your warning levels | B | 60 | Keep |
| Check on neighbours | A | 40 | Keep |
Preparedness information and community safeguards. The dossier below sets out how the risk develops, what is measured, where the data come from, how it is modelled and who decides.
A warning works only if it is received, understood, believed, personalised and acted on, as the protective action decision model describes. Each link can fail: a siren unheard, a message in the wrong language, an instruction that conflicts with what neighbours are doing.
Plans, kits and knowledge of evacuation routes erode over quiet years. Residents move, contact details change, and people who came through a smaller event may expect the next to be similar. Normalcy bias then delays action when a warning arrives.
People with disabilities, older people living alone, migrants, people without connectivity and residents of informal settlements are reached less often and have fewer means to act. Preparedness information that assumes a car, a smartphone or a fixed address excludes them.
When official information is slow or absent during an event, people seek it from each other. Crisis informatics research shows information voids filled with speculation, outdated posts and deliberate falsehoods, which then compete with the official message once it arrives.
Each term as this page uses it. Where a standard-setting body defines the term, the wording follows that body.
| Term | Definition |
|---|---|
| Cell broadcast | A mobile network technology that sends a warning to every phone in an area at once without needing phone numbers. |
| Warning chain | The sequence from hazard detection to forecast, decision, dissemination and the public's protective action. |
| Drill | A rehearsal of an emergency procedure, such as an evacuation, to test and maintain readiness. |
Each indicator carries its unit, its cadence, the kind of source behind it and the evidence label a value would carry. No values are shown: a programme supplies them under its own authority.
| Indicator | Unit | Cadence | Source type | Label |
|---|---|---|---|---|
| Households with an emergency plan | percent of respondents | per survey wave | Household preparedness surveys | REPORTED |
| Awareness of official warning channels | percent of respondents naming a channel | per survey wave | Household surveys | REPORTED |
| Warning receipt in tests | share of handsets in the target area receiving a test alert | per test | Operator and alerting authority test reports | OFFICIAL |
| Time from warning issue to receipt | minutes | per event or test | Alerting authority logs and receipt surveys | OBSERVED |
| Drill participation | participants per resident population of the area | per drill | Organiser records | REPORTED |
| Warning material in accessible formats | count of languages and formats | per release | Audit of published material | DECLARED |
| Voluntary registers of people needing assistance | persons registered, aggregated by area | quarterly | Local authority registers | OFFICIAL |
| Rumours logged and answered | entries per week, by status | weekly during events | Community feedback logs | REPORTED |
The topic as a computational graph: named sources feed the methods, an evidence review gates the outputs, and the decisions stay with the authorities that hold them.
Fig. 02Nodes carry their type, two metric rows and a state; connectors show what feeds what; dashed frames name the owners; the timeline is the cadence. Design of the pipeline, not a record of a run.
Named public datasets and institutional records, each with its licence class. Sources by agreement are used only under their terms and never republished.
| Source | What it gives | Licence class |
|---|---|---|
| Lloyd's Register Foundation World Risk Poll | Disaster experience, preparedness and access to warnings by country and group | Free to use with attribution |
| FEMA National Household Survey | Preparedness actions, knowledge and attitudes of households in the United States | Public domain |
| UNDRR Sendai Framework Monitor | National reporting on disaster losses and early warning coverage | Free to use with attribution |
| WMO Register of Alerting Authorities | Official alerting authorities and their Common Alerting Protocol feeds | Open, per alerting authority terms |
| IFRC GO platform | Emergency appeals, operational reports and community engagement records | Free to use per IFRC terms |
| Humanitarian Data Exchange | Shared humanitarian datasets including population, language and access | Licence per dataset |
| National census tables on language, disability and household composition | Denominators for reach and accessibility planning | Open licence per national statistics office |
Nexus Campaigns prepares evidence. The decisions below are taken by the authorities named, under their own rules, and never by the platform.
| Who decides | The question | Evidence this page serves |
|---|---|---|
| Civil protection and national disaster management authorities | Which warning channels to use, and how to reach people who are not connected | Receipt tests; channel awareness; census denominators for language and disability |
| Local authorities and emergency planners | Where to hold drills and how to maintain registers of people needing assistance | Participation records; register coverage; feedback from community groups |
| Telecommunication regulators and mobile operators | How cell broadcast and location-based alerts are configured and tested | Receipt and timing data from tests |
| Red Cross and Red Crescent societies and community organisations | Which preparedness activities to run, and with whom | Community feedback logs; survey data on trust in local responders |
Household plans, supplies, knowledge of evacuation routes and contact networks, and evidence on which of these make a difference.
Cost, time, tenure, disability, optimism and low trust, and how campaigns can address barriers rather than blame.
The role of neighbours, faith groups, schools and associations in reaching people and checking on them.
How campaign material directs people to official channels without appearing to speak for them.
Research on disasters consistently finds that social ties and local organizations shape who is helped first and who recovers. People with fewer resources, limited mobility, insecure housing or language barriers face higher exposure and lower capacity to act, so generic advice can widen gaps.
Preparedness intentions often fail to become actions. People may understand a hazard yet delay because the action is costly, the hazard feels distant or they believe others will help. Effective campaigns make actions concrete, affordable and social, and repeat them over time rather than once.
Warnings are a separate system with legal mandates. When campaigns imitate the form of warnings, or circulate unofficial alerts, they can confuse people at the moment clarity matters most.
| Method | What it shows | Its limit |
|---|---|---|
| Household surveys | Preparedness actions taken before and after | Self-report overstates action |
| Exercises and drills | Whether plans work in practice | Exercises simplify real conditions |
| Participatory mapping | Local knowledge of hazards and resources | Requires consent and careful data handling |
| After-action review | What helped in a real event | Hindsight and recall bias |
The current service level is R0: information and enquiries. An enquiry receives a reference and names the next step; applications, payments, compute allocations and registrations open only when their team, terms and review capacity exist.