The Global Risk Agency employs a variety of channels to engage with its diverse customer base and ensure efficient delivery of its services. These channels include:
- Risk Agency Platform: The Global Centre for Risk and Innovation (GCRI) has developed a sophisticated PaaS (Platform as a Service) technology, which serves as the primary channel of interaction between the Agency, independent agents, and the customers. It provides a space where users can access services, connect with experts, share knowledge, and collaborate on projects.
- Advisory and Consultancy Services: The Agency offers personalized advisory and consultancy services tailored to the specific needs of each customer. These services are provided by independent agents who are experts in their respective fields.
- Webinars, Online Seminars, and Workshops: The Agency regularly organizes webinars, online seminars, and workshops to disseminate the latest insights on risk management, sustainable innovation, regulatory compliance, and related topics. These events provide an opportunity for customers to learn, ask questions, and engage in discussions with experts and peers.
- Networking Events and Industry Forums: The Agency participates in various networking events and industry forums, which allow for face-to-face interactions with customers, collaboration on shared interests, and establishing new partnerships.
- Regular Communication: The Agency maintains regular communication with customers through various mediums such as email newsletters, social media, and press releases, providing updates on the latest risk and innovation strategies, policy changes, and other relevant information.
These channels facilitate a continuous dialogue with customers, help in understanding their needs and challenges, and ensure that the Agency’s services are accessible, responsive, and effective.